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Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This is handled through our processing partner Protx, the largest independent Payment Service Provider in the UK.

For your convenience we also have made available payment processing through PayPal as we know a lot of our customers have a PayPal account. These online systems are 100% secure.

Although we encourage you to feel comfortable using your credit card to conduct commerce on our site you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise. Sorry, we cannot accept non-sterling cheques.

Please allow an additional 7-10 business days for shipping of your order if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address below.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, you can return them for a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. We will refund postage on all faulty goods but you will be responsible for any postage incurred if the goods are not faulty. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated on a weight-per-product basis to ensure you postage costs are as low as possible. You can check how much delivery will cost at any time by viewing the Checkout page.

We aim to dispatch all orders the same working day if your order is placed and paid for by 3pm. We have an unequalled reputation for rapid delivery and 1000’s of happy customers throughout the world.

Prices

Goods are charged at the price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, fax,e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially, and effectively.

Company Registration Information

Registred Office Address:

Beads Findings 'n' Things
Unit 8 Princess Royal Industrial Estate
Whitecroft, Lydney, Gloucestershire GL15 4SU
UK - England & Wales

Registered in England and Wales No.

VAT No. GB924 1000 79